The sound is not clear or the speaker is mute during phone call. If the sound is not clear during phone call, please try to solve with the following methods: Use the Volume Up Button to turn up the volume during phone call. You can check the volume bar on the screen when pressing the volume buttons to see whether the volume is increasing or not. If you can't receive new emails after logging in to your email account in the Huawei Email app, perform the following to troubleshoot the issue: 1. Log in to your email account again Huawei P30 no sound fix #5: Force quit app (if happening on one app only) Reinstall the app and see if the problem remains. Huawei P30 no sound fix #6: Refresh system cache. Guides on troubleshooting and resolving issues when the device's touchscreen or buttons become unresponsive. This guide is for the Huawei P smart 2019, which is equipped with a Li-Ion 3400 mAh, non-removable battery and a 6.21 inches, 94.7 cm2 (~83.1% screen-to-body ratio) display Hi Andre, thanks for the reply. I recently update to 832 and this options are totally gone :(, in 790 when in enable the hi Res 24 bit 192 option I really hear a big difference more with flac files, sounds wayyy better. And yes p smart have hi res audio in his specifications , even my older p10 have Turn off the Huawei P9, remove the SIM card, leave it out for a few seconds, and then reinsert the SIM card and turn on the smartphone. Dirt, debris, or dust could be stuck in the microphone. Try cleaning the microphone with compressed air and check to see if the Huawei P9 audio problem has been resolved. Audio problems can be caused by Bluetooth. Troubleshoot your phone problems. More Audio Wi-Fi & 5G CPE Accessories MOBILE SERVICES HUAWEI P Smart 2019. Tips for troubleshooting and resolving issues when there is no sound or audio output on the device. This guide is for the Huawei P smart 2019, which is equipped with a Li-Ion 3400 mAh, non-removable battery and a 6.21 inches, 94.7 cm2 (~83.1% screen-to-body ratio) display The following are the indications of a Huawei P smart 2019 no sound problem/issue: The Huawei will ring, but the speaker will not function for anything else. No sound at all for calls, apps, music, and so on on the Huawei P smart 2019. The Huawei has become locked in headphone mode. Basic Solutions for Huawei P smart Microphone issues: Restart your Huawei P smart smartphone. Remove the battery for 3min and insert the battery and switch it on. Insert Hand free and turn off the phone then Turn on again. Read More – Enable OTG Pen support on rooted Huawei P smart. Normal Solutions for Huawei P smart Microphone issues: 01. z6DLoMk.